Colour film problem

[Peltigera]

I have been trying out my Exa IIa this last week and had the film developed and scanned at Lincoln's Snappy Snaps. Despite their eloquent name, I have always found them to be reliable and to do good quality work. This film, however, is not right - it is green! They assure me that the films developed either side of mine were OK and that they have not altered any settings on the scanner. The film is Agfa Vista plus negative film and Snappy Snaps only do C41 developing so there is no chance of cross processing. My last check was to look to make sure there was no green filter on the camera - it is an SLR and I would have noticed when looking through the viewfinder, but this is me so I checked - no green filter. Any ideas as to what has happened?

(There is a clear shutter problem as well but that is not going to be connected (is it?)).

[Stephen]

It can only be the film then,....if you trust the processor, no amount of Ihagee added to the problem would produce these green results. I have seen similar results in the past, but due to bad processing, which still seems the most likely cause.

Do the negs have to usual orange background correction colour? They must have a pronounced Magenta cast on them, with no other colours?

The fact it is all green indicates a deep mystery problem, maybe the emulsion was incorrectly manufactured, or the wrong type of film was packaged in the cassette.

The first shot looks quite good in Green! but indicates the shutter is slow in operation, needs a check over.

I am assuming that the pictures are from the Cd-Rom, not scans of paper prints, did you have both from the shop? and where they the same green?

Stephen.

[Stephen]

The Agfa film, by the way, is not original Agfa, but Agfaphoto, which is holding company for the name and simply markets other peoples film stock, and most of the current Agfaphoto film is Fuji. So there should not be a problem with the film. The only other problem could be excessive heat at some stage, maybe before it was bought, in storage etc.
Stephen.

[Peltigera]

The lab have made a mistake in the past and were quite open and apologetic about it. I use them rather a lot and do trust them. The scans are from the CD. The prints were the same green, but I suspect they printed them from the same scans.

The negs have the orange masking and to be honest, there is little colour to be seen. The margins of the film has coloured lines along one edge - red and green in colour - and the frame numbering is in magenta so there is clearly colour in the emulsion.